AloneAssist
Start Free Trial

SMS Messaging Program

Last updated: May 12, 2026

Public Call-to-Action (CTA) reference page

This is the canonical, publicly-accessible reference for the AloneAssist SMS opt-in flow. It contains a 1:1 visual reproduction of the live opt-in form, the verbatim consent disclosure, sample messages, message frequency, opt-out instructions, and program policies. The same opt-in form is rendered live (interactive) inside our account-creation flow at /signup.

Operated by Datasamy, Inc, 2261 Market Street, #10168, San Francisco, CA 94114. Contact: support@aloneassist.com.

AloneAssist operates a transactional SMS program that supports its daily wellness check-in service for older adults. This page describes how consent is collected, what messages we send, and how to opt out.

Opt-in form preview

Below is a visual preview of the mobile phone opt-in form that account owners complete during onboarding at aloneassist.com/signup. The disclosure text appears directly beneath the “Text me a code” button, as shown.

Where should we reach you?

This one's your number, not your parent's. It's where we'll text you if a check-in is missed.

Tap “Text me a code” and you agree to get texts from AloneAssist at this number: your code, plus check-in alerts and weekly summaries. Frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.

Prefer the call? You'll get your alerts by email instead.

Note:There is no consent checkbox. Tapping “Text me a code” is the affirmative opt-in, and the disclosure above it states the message type, frequency, rates and STOP instructions. Consent is never a condition of using AloneAssist: “Call me with the code” completes the same verification by voice without opting into SMS, and is equally available at all times. Both buttons are greyed out in this preview only because it is a non-interactive rendering.

This preview is a non-interactive rendering of the live opt-in form. The live form is shown to account owners after they begin signup at /signup.

Care Circle opt-in preview

When an account owner adds a Care Circle contact (additional family member, neighbor, or friend who should be notified when a check-in is missed), that contact receives the single SMS below as an opt-in request. Contacts must reply YES before any further messages are sent. They can reply STOP at any time.

SMS from AloneAssist

AloneAssist: Jane added you as a Care Circle contact for her mom’s daily check-in. Reply YES to confirm, STOPto opt out. Msg&data rates may apply. https://aloneassist.com/sms

No further messages are sent to the contact until they reply YES. Replying STOP at any point unsubscribes them permanently.

Program name

AloneAssist daily wellness check-in SMS.

How consent is collected

AloneAssist is a subscription service. Account owners (typically adult children of the person receiving calls) create an account at aloneassist.com/signup (email + password only — no phone number is collected at this step). After confirming their email, the user reaches the phone verification step at aloneassist.com/onboarding/verify, where they enter their mobile phone number and complete an explicit SMS opt-in by tapping “Text me a code”. The opt-in form contains:

Verbatim disclosure shown directly above the buttons:

Tap “Text me a code” and you agree to get texts from AloneAssist at this number: your code, plus check-in alerts and weekly summaries. Frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.

Secondary Care Circle contacts (additional family, neighbors, or friends) are added by the account owner. Before any alert messages are sent to a Care Circle contact, that contact receives a one-time opt-in confirmation SMS and must reply YES to confirm. No further messages are sent until the contact confirms. Contacts can reply STOP at any time to unsubscribe.

What we send

We do not send marketing or promotional SMS through this program.

Message frequency

Message frequency varies based on account activity. Typically fewer than one message per day per recipient. Account owners receive one verification code at signup. Care Circle contacts receive one opt-in confirmation request per household they are added to, plus alerts only when a check-in is missed or a concern is detected.

Sample messages

Verification code

AloneAssist: Your verification code is 123456. Reply STOP to opt out. Msg&data rates may apply.

Care Circle opt-in request

AloneAssist: Jane added you as a Care Circle contact for her mom’s daily check-in. Reply YES to confirm, STOP to opt out. Msg&data rates may apply. https://aloneassist.com/terms#sms-terms

Missed check-in alert

AloneAssist: We could not reach your mom for her scheduled check-in this morning. We tried 3 times over 45 minutes. Last successful check-in was yesterday. Please reach out when you can. Reply STOP to opt out.

Message & data rates

Msg&data rates may apply. Your mobile carrier may charge for incoming and outgoing text messages depending on your plan.

Supported carriers

We support messaging on all major US wireless carriers including AT&T, T-Mobile, Verizon, US Cellular, and their MVNOs. Carriers are not liable for delayed or undelivered messages.

Help

Reply HELP to any AloneAssist SMS for help, or email support@aloneassist.com.

Opt out

Reply STOP to any AloneAssist SMS to unsubscribe at any time. After replying STOP you will receive a final confirmation message and no further messages. To re-enroll, a new opt-in is required.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for the SMS program are used solely to operate AloneAssist and are only disclosed to the direct service providers (Twilio, Retell AI, Stripe) required to deliver the service, under data processing agreements.

For full details, see our Privacy Policy and SMS Program Terms.